Customer Claims


At FLYYO, we take every claim seriously. We are committed to registering and addressing all passenger claims promptly and efficiently. Please note:

For any claims or concerns, please direct them to our email address at

All claims will be resolved within a maximum of 30 days from the date of submission.

If you're dissatisfied with the outcome of your claim or if it remains unresolved after the stipulated period, you have the right to escalate your complaint to the National Authority of Consumers Protection