Fly Further. Fly with FLYYO.

• Education: High-school diploma or higher
• Language & Communication: Excellent command of the English language is required, both written and spoken
• Computer Skills: Proficient with standard office software and able to quickly learn specialized flight operations IT systems (flight planning tools, airline OCC software, crew scheduling systems, etc.). Computer literacy and the ability to adapt to new technology are essential

Preferred skills:

• Strong Communication: Excellent interpersonal and communication skills to coordinate effectively with pilots, air traffic control, ground crews, and other stakeholders. Ability to convey clear, concise information and confirm mutual understanding, which helps prevent errors during fast-paced operations
• Attention to Detail: High attention to detail in monitoring flight data, slot times, and documentation. Vigilance in following checklists and standard procedures to ensure nothing is overlooked, thereby maintaining safety and compliance.
• Problem-Solving & Decision-Making: Effective at analyzing situations and solving problems under time pressure. Capable of making quick, sound decisions during disruptions or changing conditions, while prioritizing safety and operational continuity
• Calm Under Pressure: Ability to remain calm and focused in high stress or unexpected situations (such as delays, last-minute schedule changes, or emergencies). Calmness is essential in coordinating multiple teams and managing challenges without compromising safety
• Teamwork: A collaborative, team-oriented attitude with the ability to work harmoniously with colleagues across departments. Supports and coordinates with other OCC staff, flight crew, ground handlers, and management, contributing to a positive team environment.
• Flexibility & Adaptability: Willingness to work in a 24/7 shift rotation, including nights, weekends, and holidays. Adaptability to dynamic operational demands and schedule changes.
• Organizational Skills: Strong organizational and time management skills. Ability to juggle multiple tasks (e.g., monitoring several flights simultaneously, handling communications and documentation) efficiently without sacrificing accuracy.

• Ensure On-Time Flight Departures: Monitor daily flight schedules and turnaround times, taking proactive measures to avoid delays. Coordinate closely with all departments to meet on-time performance targets and promptly address any issues that could impact departure times.
• Coordinate Ground Handling Services: Supervise and liaise with ground handling teams to oversee fueling, catering, baggage loading, boarding, etc. Work with handlers, maintenance, dispatchers, crew controllers and other ground personnel to sequence these activities efficiently, ensuring all services are completed safely and on schedule.
• Manage ATC Flight Plans and Slots (CTOT): Manage ATC flight plans and monitor slot times (CTOT) for each flight. Coordinate with air traffic control and Eurocontrol as needed to secure required slot allocations and adjust plans for any airspace or flow control restrictions. Ensure crews are provided with the necessary information in a timely matter.
• Flight Monitoring and Communication: Perform flight following duties by tracking the progress of active flights. Provide updates or operational information to pilots as necessary for the safe conduct of the flight. In the event of diversions or delays, coordinate with relevant teams (ATC, ground ops, crew scheduling, maintenance) to minimize impact on the schedule.
• Irregular Operations and Emergency Response: Assist in managing disruptions such as weather delays, technical issues, or other irregular operations, helping to implement contingency plans. In an emergency, follow the company’s emergency procedures and relay critical information to the flight crew and authorities, without conflicting with ATC procedures. Support the airline’s crisis response plan as required.
• Regulatory Compliance and Documentation: Ensure all operations adhere to EASA Air Operations regulations and the airline’s standard operating procedures. Report any safety or security incidents through the Safety Management System in line with regulatory and company requirements.
• Collaboration and Other Duties: Work closely with OCC colleagues such as flight dispatchers, crew schedulers, and maintenance controllers to share information and resolve operational issues. Communicate with external partners (ground handlers, catering services, fuel providers) to confirm arrangements and solve problems. Perform any other duties as assigned by the OCC Manager or Head of Operations Control to support smooth flight operations.

We are accepting CVs until 25 November.